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 Salesforce Knowledge Management System is a product of Salesforce Service Cloud. Knowledge management helps share information, insights and answers across digital space. Supply information to both customers and employees consecutively. Customer service agents will get benefited a lot through knowledge management solutions. Features of Knowledge Management Solution Let’s take look at features of knowledge management solution. Deliver answers Consistently Help customers get what they need using a collaborated knowledge management solution. Has powerful analytics to identify which articles are working and identify and create new content. Maximize Service Agent Productivity Quickly present the answers or articles to customers by adding knowledge management solutions to the agent workspace. Suggest the best articles automatically for every conversation, and then make it easy for customer service agents to preview and share them over any communication channel with one single click. Hel...

  What is Salesforce Data Migration? Salesforce data migration refers to the essential process of relocating data from Salesforce to a designated destination , which may include another  Salesforce organization , a database, a data store, or an application. This multifaceted procedure serves multiple purposes, including data cleansing and optimization to enhance data quality. However, it is crucial to acknowledge that, without accurate planning and a well-defined data migration strategy ,  Salesforce Data Migration  can present significant challenges. https://qrsolutions.in/best-practises-for-a-smooth-transition-during-the-migration-of-salesforce-data/

  Einstein’s platform infused with Salesforce has several tools that can harness a sea of data and help the businesses in any industry perform better, help them generate more sales, better revenue, and help them be always on top of their game. https://qrsolutions.com.au/salesforce-einstein-and-its-applications-to-businesses/